Personal information is defined in PIPEDA as information about an identifiable individual but does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the information that one expects to find on a business card. We collect, use and disclose personal information in order to provide legal advice and services to our clients. Those legal services including defending and/or advancing our clients’ legal interests, as well as the interests of those individuals or organizations insured by our clients, in legal proceedings and other legal matters. We will only collect personal information for the purposes identified in this policy. We will only collect personal information by lawful means. We will not disclose personal information unless it is in accordance with the purposes identified in this policy or required by law or Orders of the Court or other tribunal. We may be required to disclose personal information to individuals or organizations that provide third party services to us that are involved in legal matters and will do so in accordance with the principles identified in this policy and in order to provide legal advice or services to our clients. We will retain personal information in accordance with the guidelines provided by the Law Society of Upper Canada. When the information is no longer required it will be safely and securely destroyed.
McCall Dawson Osterberg Handler LLP uses various safeguards to ensure that personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include security of our physical premises, our professional obligations, security software and firewalls to prevent unauthorized computer access or “hacking” and internal passwords that restrict access to our electronic files.
McCall Dawson Osterberg Handler LLP will respond to inquiries about its policies and practices relating to the handling of your personal information. Inquiries should be directed to the contact information below. McCall Dawson Osterberg Handler LLP will investigate all complaints and will respond within 30 days of a receipt of a written inquiry. If the complaint is found to be justified, McCall Dawson Osterberg Handler LLP will take appropriate measures to resolve it including if necessary amending this policy and its procedures.
If you have any questions or complaints about this policy or the handling of your personal information, if you wish to withdraw your consent to the use of your personal information or to request access to or update any information we have on file please contact the lawyer with whom you are dealing or contact:
McCall Dawson Osterberg Handler LLP
Suite 401 - 114 Dundas Street
London, ON N6A 1G1
If any complaint or inquiry is not handled to your complete satisfaction, you may contact:
Privacy Commissioner of Canada
112 Kent Street
Toll free: 1.800.282.1376